Posted by SINGAPORE, 8 Oct 2024 — Carousell Singapore and Singapore Post (SingPost) are making deliveries for secondhand items transacted via Carousell Official Delivery more affordable, convenient and secure. The partnership will focus on a fuss-free peer-to-peer shipping experience to encourage more customers to opt for tracked deliveries for secondhand selling. Tracked delivery is a safer option that helps to prevent eCommerce scams and gives customers a greater peace of mind.
Carousell sellers will now be able to drop off their parcels at POPStation and POPStop locations via Carousell Official Delivery. Sellers are also able to conveniently print shipping labels for free at POPStations. Carousell Official Delivery allows sellers to conveniently arrange and pay for affordable trackable delivery options fulfilled by logistics partners within the Carousell platform. Users enjoy reduced shipping rates starting from as low as S$2, and sellers have the flexibility to set on each listing if the shipping fee will be borne by the buyer or seller.
SingPost’s tracked letterbox service will also be available as one of the delivery options on Carousell. Sellers can drop off these items at any post box, POPStation and POPStop locations.
The secure service provides real-time tracking of items delivered directly to recipient’s letterboxes, enhancing convenience and customer assurance.
With more than 140 POPStations and POPStops that are conveniently located near MRT stations, shopping malls and in the heartlands, sellers have easy access to drop off their items anytime, any day. Buyers can either receive their items in the letterbox or at their doorstep, depending on the size of their purchases.
Mr Vishal Salunkhe, Vice President and Head of Commercial, Carousell, said: “With the recent publication of our Safety Policy in line with the Singapore Online Criminal Harms Act and its Code of Practice for E-Commerce Services, users must use the ‘Buy’ button’ to make payment if dealing via delivery or arrange to meet up. To make it accessible for anyone to comply and not expose themselves to risk of scams with private arrangements, we are excited to partner with SingPost to co-create delivery options that are trusted and convenient while still being affordable.”
Mr Shahrin Abdol Salam, Chief Executive Officer Singapore, SingPost, said: “We’re thrilled to be bringing our logistics solutions closer to the vibrant Carousell community. This partnership isn’t just about moving packages, but offering trackability for deliveries that are made more affordable, secure and convenient. It is also a step towards making the circular economy more accessible and sustainable. This is an exciting step towards our vision of revolutionising eCommerce logistics while placing focus on sustainability.”
Carousell and SingPost will continue to develop more convenient solutions for our customers.
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About Carousell
Carousell is a multi-category classifieds and recommerce marketplace that makes selling as easy as taking a photo, buying as simple as chatting. Carousell is available in Singapore, Hong Kong, Indonesia, Malaysia, the Philippines and Taiwan. The Carousell marketplace has a diverse range of products across a variety of categories, including cars, lifestyle, gadgets and fashion accessories. To increase the trust and convenience in buying and selling secondhand, Carousell has launched recommerce programmes such as the Carousell Certified programme that allows users to buy secondhand items that have been inspected, and Sell to Carousell programme that allows users to sell directly to Carousell for instant cash. Download the app for iOS or Android, and visit http://www.carousell.com for more information.
About Singapore Post Limited (SingPost)
Singapore Post (SingPost) is a leading postal and eCommerce logistics provider in Asia Pacific. The portfolio of businesses spans from national and international postal services to warehousing and fulfilment, international freight forwarding and last mile delivery, serving customers in more than 220 global destinations. Headquartered in Singapore, SingPost has over 4,900 employees, with offices in 14 markets worldwide. Since its inception in 1858, the Group has evolved and innovated to bring about best-in-class integrated logistics solutions and services, making every delivery count for people and planet.