Carousell takes a serious view on the sale of prohibited items, including concert tickets sold above face value. We are actively removing such listings and conducting ongoing sweeps to identify new ones.
As excitement builds for the upcoming Blackpink concert, we urge our community—especially Blinks—to stay vigilant and transact responsibly on the platform.
Here are some safety reminders
- Check official terms: Sellers should refer to the ticket or organiser’s website to ensure they are adhering to ticket transfer conditions.
- Meet in person: Buyers are strongly encouraged to arrange physical meet-ups to verify ticket authenticity before making payment.
- Stay on Carousell chat: Avoid users who insist on moving the conversation to private apps like WhatsApp or Telegram. This is a common tactic used by scammers to evade detection.
- Request proof: Be cautious of anyone unwilling to provide clear, verifiable evidence of the ticket.
Scammers and scalpers continually find ways to bypass rules. Carousell uses AI to detect suspicious patterns and regularly updates our safety measures. We also encourage our community to report questionable listings directly through the ‘Report Listing’ feature in-app or on the web. Reports are reviewed within 24 hours.
We are grateful to our community for playing an active role in helping to flag potential scams and ticket scalping. We remain committed to ensuring a trusted and secure marketplace.
媒體通告:關於在 Carousell 上買賣 Blackpink 演唱會門票
Carousell 一向嚴正看待違規商品的買賣,包括高於票面價轉售的演唱會門票。我們一直積極移除相關刊登,並持續監察平台上出現的新內容。
隨著 Blackpink 演唱會臨近,我們呼籲社群——尤其是 Blinks ——在平台上買賣門票時保持警覺,謹慎交易。
買賣門票時的安全提示:
- 查閱官方轉售條款:賣家應參考門票上或主辦單位網站所列的轉讓條款,以了解相關規定。
- 優先考慮面交驗票:買家應盡量安排當面交易,以便在付款前確認門票真偽。
- 留在 Carousell 內訊息系統溝通:如有用戶要求轉至 WhatsApp、Telegram 等私訊平台,務必提高警覺,這是常見詐騙手法,用以繞過平台的保障措施。
- 要求出示清晰證明:如賣家拒絕提供可驗證的門票證明,建議避免繼續交易。
騙徒和炒賣者不斷尋找方法避過規則。Carousell 持續運用人工智能技術,偵測可疑行為,並不斷優化平台安全措施。用戶亦可透過應用程式或網站內的 「檢舉產品」 功能舉報可疑內容,我們的團隊會在 24 小時內進行審核處理。
我們衷心感謝用戶群一直積極舉報潛在詐騙及炒賣行為,並會繼續致力打造一個安全、可信的買賣平台。